All about the brand
Katalyst have been supporting brands, as a trusted partner since 2003, developing insight, sentiment, data, content, customer experience, compliance and security.
Using its sentiment platform and in-house expertise, Katalyst allows brands to understand precisely how their brand is positioned within their social landscape, how customers are engaging in real time and how they are positioned against their competitors. This valued insight allows management teams to make informed decisions around customer satisfaction, customer experience, effectiveness of marketing campaigns and competitive positioning.
In addition Katalyst operates an online to offline platform which enables brands to understand who their customers are even if they are selling through retail channels. We can provide attribution of all marketing channels, push personalised offers to different customer demographics, issue and redeem mobile offers, retarget and provide brands with key cosumer data enabling future direct communication.