Customer Experience

Customer Experience Consultants

Katalyst has an experienced in house bench of consultants who are able to benchmark the customer experience of your organisation.

We are able to review the end to end customer journey first marketing touchpoint to after sale customer service across all sales and communication channels.

From a customer service perspective then we are able to provide a single view of  your customers experience across all contact channels including voice, online, social, email, Skype and chat tools.
Contact us today and lets explore how our solutions can help you learn more about your business, and how we can help you use data to grow your revenue.